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I have undertaken the task to help a publisher in order to be certified with ISO 9001 standard. One of the 9001 requirements is to evaluate customer's (reader's in our case) needs and satisfaction. So I thought it would be helpful this survey.
Hi to all
I have created a short survey about book characteristics for a project I‘ve been assigned. It won’t take you more than 2 minutes to complete it. I would appreciate it very much if you could contribute to my research.
You can find the e-survey at the following link...