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Publish America: Making Books

Stewart

Active Member
Publish America: Making Books (Source: Washington Post)

By Paula Span
Sunday, January 23, 2005; Page BW08


Self-publishing companies are in the business of selling dreams. But what if the dream becomes a nightmare?

It was a jubilant day when Kate St. Amour learned that her novel, featuring "a psychic witch who solves crimes," had been accepted for publication. She'd been quietly writing fiction since high school, socking her efforts away in drawers, but last spring she took a deep breath and, for the first time, sent a manuscript to a publisher recommended by online friends. Bare Bones had "the three M's: magic, mystery and murder," says St. Amour, a Fredericksburg, Va., nurse with an unusually felicitous name for a writer of a book that is part mystery, part romance. This book, she thought, might finally be good enough.

The self-published books that go on to become bestsellers are few, but they never cease to inspire:

Celestine Prophecy, by James Redfield. The novel was self-published by the author in 1993 through Satori Publishers, which sold 100,000 copies. Redfield re-sold the rights to Warner in 1994. As of 2004, it has sold over 5 million copies in its Warner edition after well over 50 printings; worldwide, nearly 12 million copies in print in more than 40 languages.

Feed Me, I'm Yours, by Vicki Lansky. This cookbook was self-published in 1975 by Meadowbrook Press, an imprint the author founded and continues to manage. In all, it has sold 3 million copies worldwide.

Invisible Life, by E. Lynn Harris. This successful African-American novelist self-published his first book in 1991 and sold 10,000 copies. In 1994, Doubleday offered him a mass market contract and went on to sell more than 500,000.

The Christmas Box, by Richard Paul Evans. Evans orginally conceived of this story as a gift for his family in 1992. He printed 20 copies at a Kinkos, and ultimately published and sold 250,000 paperbacks himself. In 1995, Simon & Schuster bought the rights and sold more than 7 million copies worldwide.

In June, a publisher in Frederick, Md., agreed. "I'm happy to inform you that PublishAmerica has decided to give your Bare Bones the chance it deserves," it announced via e-mail. "To say I was excited is an understatement. I've wanted to be published my entire life," recalls St. Amour, who is 31. "I called everyone I could get on the phone; I e-mailed everyone I knew."

Doubts first arose when she began receiving e-mailed exhortations offering special, limited-time discounts if she agreed to purchase many copies of her own book. Would Avon or Pocketbooks do that? she wondered. She grew suspicious, too, when the proofs of her novel arrived -- riddled, St. Amour says, with spelling, punctuation and grammatical errors.

And when she visited her local Waldenbooks to schedule a book-signing, an assistant manager checked her computer, "looked at me and said, 'That's POD.' " In industry parlance that means "print on demand," books that are most likely self-published. "We don't do signings for POD authors," the employee said.

Perhaps, St. Amour thought at first, the manager misunderstood. PublishAmerica does use POD technology -- saving manufacturing and warehousing costs by not producing a book until a consumer actually places an order. But it calls itself "a traditional, advance- and royalty-paying book publisher." Its trade paperbacks, its Web site says, "are available through most major bookstores," though it adds this qualifier: "Availability is not necessarily the same as bookstore shelf display."

St. Amour, who acknowledges being "very ignorant about the publishing industry" at the time, believed she was contracting with a press that was small but could launch her new career. Yet a major chain bookseller -- and the nearby Borders concurred -- was telling her it wouldn't put her book on its shelves.

"The excitement," she says now, "was short-lived." PublishAmerica operates differently, she has learned.

To Larry Clopper, president and co-founder of PublishAmerica, the company, in relying on its authors to largely sell their own books, is "revolutionizing" an elitist industry. It has, he says, "always operated on the highest principles of honor and integrity." PublishAmerica's authors often knew "decades of failure, dozens of rejections and life-changing disappointment," adds Clopper, who twice failed to find publishers for his own books. "Now they hold their books in their hands, and they are sneering down at the publishing industry that shunned them."

Many of his authors have no complaints. Humor novelist H.B. Marcus of Burton, Ohio, for example, says that his royalties amount to "cigarette money twice a year" but believes that if he just keeps plugging he can build a readership. Yet others are sufficiently angry to launch a campaign against the 5-year-old publisher.

"I am beyond distraught," says St. Amour. "To think my dreams were realized, and then to find out I made a horrible choice, was horribly misled -- it's crushing."
 
The Self-Publishing Universe

Weren't writers supposed to be bypassing publishing houses and dead-tree technology by now? Shouldn't the industry have evolved to something other than the book as Gutenberg knew it? Somehow, though, writers' most potent fantasies still involve pages between covers, not e-books and blogs.

"The immortality of the book, the permanence of the book draws people in," says Paul Aiken, executive director of the Authors Guild.

Because there have always been more would-be authors than mainstream publishers are willing to sign up, writers can turn to a variety of do-it-yourself alternatives. The major difference is that, one way or another, those writers wind up paying, instead of being paid, to be published.

First came the old-fashioned vanity press, now more politely called "subsidized publishing" -- Vantage Press, Dorrance Publishing and Ivy House are examples. They charge writers directly, at prices that can run into thousands of dollars, but their cautions probably prevent misunderstandings. "Some prestige and popularity may come your way, but it is important to recognize that you may only regain a small part of the fee," 50-year-old Vantage warns on its Web site.

Newer models like iUniverse and Xlibris use the digital print-on-demand technology. Certain industry sages -- former Random House editorial director Jason Epstein, for instance -- have predicted that POD is the likely future for all publishers, that one day there will be ATM-like kiosks where readers who order books via the Web can pick up their nicely bound copies, eliminating warehouses, sales forces, shipping and returns. This has yet to materialize, but in the meantime, POD technology has considerably lowered the cost of subsidized publishing.

iUniverse, for instance, will print a trade paperback for $299 to $748, depending on how many "free" copies and how much "editorial review" a customer wants, with additional charges for line-editing, proofreading and press releases. POD companies like iUniverse and vanity presses in general don't appear to generate much public rancor, however, because they make it quite clear that the author bears the expense. Besides, such publishers do serve a purpose. The Authors Guild, for example, has an arrangement with iUniverse to keep its members' out-of-print books available. For a PTA planning to sell a cookbook, or a family elder passing her memoirs around to the grandchildren, a vanity or POD press makes sense.

But it's very unlikely to lead to a career. Once in a great while, a highly entrepreneurial author gets lucky: His self-published book comes to the attention of a bigger fish. A recent example: Suzanne Hansen set up a company to print and distribute her You'll Never Nanny in This Town Again! When she and her sister had managed to peddle 4,000 copies -- a big hit in these circles -- they sent mass e-mails to publishers and agents. Crown acquired the book last month for what Hansen's agent calls "a good six figures."

Hansen couldn't enjoy the same resale triumph if she'd teamed up with PublishAmerica; its authors sign over publishing rights for seven years. Instead, the company would have negotiated the purchase and kept half the proceeds. In any case, a success story such as Hansen's is rare. (It helps that her Hollywood nanny saga drops celebrity names like Streisand and Ovitz).

Otherwise, in subsidized or self-publishing, "the overwhelming majority of sales are to the friends and family of the authors," says Barnes & Noble CEO Steve Riggio. He's a print-on-demand believer (his company owns 22 percent of iUniverse) but cautions, "if authors want their books in stores, they need to go the traditional publishing route."

Enter PublishAmerica, a hybrid that uses POD technology but identifies itself as a "traditional" publisher. PublishAmerica doesn't charge authors to produce their books, so authors wary of vanity presses feel reassured. "I was more than willing to give a small press a shot," St. Amour explains.

PublishAmerica is hardly a small press: It released 4,800 titles last year, far outstripping Random House, the nation's largest trade publisher, which released about 3,500 titles in all formats through its many divisions. And it signed 5,000 new contracts, says Clopper, bringing its total to "almost 11,000 very, very happy authors."

Here's how a contract from PublishAmerica works: An author gives PublishAmerica the exclusive right to publish his book for seven years. In return, the company pays the author a $1 advance and agrees to print and distribute the book at its expense. PublishAmerica will edit the manuscript if it thinks it requires "substantial editing." It agrees to pay royalties ranging from 8 percent to 12.5 percent on book sales. Marketing is left completely to PublishAmerica's discretion, though the author pledges "to actively participate" in promoting sales. PublishAmerica also gets the exclusive right to sell the book elsewhere. Those proceeds are split 50-50 with the author.

What happens if the author wants out of the contract? Some authors have been asked to sign a confidential release, agreeing to say only that the relationship "dissolved amicably" and not to disparage PublishAmerica.

Indeed, amicable testimonials from PublishAmerica's authors fill its Web site. But not all are so delighted.
 
The Campaign Against PublishAmerica

Feeling betrayed, a number of disillusioned PublishAmerica authors have taken to the phones, the mail and the Internet. They've filled hundreds of Web pages on writers' sites with their bitter sagas; they've complained to the Better Business Bureau of Maryland, the Federal Trade Commission and other law enforcement agencies. In November, they sent the Maryland attorney general's office a petition bearing more than 130 signatures. And they've contacted news organizations, including The Washington Post.

Though the amounts of money involved are generally modest, the emotions stirred are noticeably intense. One "heartbroken" novelist wept on the phone during an interview.

What the dissidents want, primarily, is release from their contracts (something the company occasionally grants, Clopper says, if an author presents a compelling reason). But, calling PublishAmerica a new variant on the old vanity-press model, they also want it exposed. "They mislead and they deceive," charges Rebecca Easton, the Colorado writer who organized the petition. "Tell people what it is. Don't say that because you don't charge authors, you're a traditional publisher."

That claim lies at the crux of the dispute. The phrase "traditional publisher" has no particular definition; in fact, Clopper says, he and his partner came up with it to distinguish themselves from publishers that charge fees. But to some it suggests adherence to established publishing industry practices, even as PublishAmerica diverges from those practices in a number of ways.

Take the editing approach. PublishAmerica promises "an editor who goes through the text line by line" but won't "edit the author's voice, tone or delivery." Its 35 text editors mostly ride herd on spelling, grammar and punctuation, Clopper says. Though carefully worded, the contract doesn't promise anything more. But since editors zoom through an average of two books a week, they can't pay much attention to content, which leads one irate PublishAmerica writer to brand it an "author mill."

Mainstream publishers approach editing more broadly and take a more deliberate pace. And while PublishAmerica editors communicate with authors by e-mail -- some authors say they never even learned their editors' last names -- traditional editors not only pick up the phone, but frequently meet their authors in the flesh and have even been known to take them to lunch.

As for distribution, books are one of the few commodities retailers can return if they don't sell -- except for print-on-demand books, which aren't returnable and therefore don't get stocked by national chains. PublishAmerica's Web site says its books are "available in all bookstores nationwide." But what that usually means is that purchasers can place special orders at bookstores, not that they'll find the books there for sale. Some PublishAmerica authors have persuaded local booksellers, both chains and independents, to stock their books or hold signings, but it's an uphill fight.

"Self-publishers should be up front with their writers about that," says Riggio of Barnes & Noble, which discourages managers from stocking any non-returnable merchandise. "They need to tell them they are not likely to be in bookstores." But a book that's not on shelves faces a serious handicap. Despite the growth in online sales, more than 55 percent of books are still sold in stores, according to Ipsos BookTrends data. When it comes to promotion, PublishAmerica's Web site warns that "you're no John Grisham or Nora Roberts, not yet. So you must not only beat the drum, but be the drum major as well." The company asks authors for the names and addresses of up to 100 friends and family members, then sends them a direct-mail announcement/order form when books are ready. And every few months, it sends authors announcements of special, limited-time discounts on their own books. The approach fuels suspicions that PublishAmerica makes most of its money on sales to its authors and their circles, not the broader public.

To generate publicity, for instance, mainstream publishers send out hundreds of press releases and review copies. PublishAmerica sends a press release to two local media outlets and will mail up to 10 review copies if reviewers request them.

All of this has led to quite modest sales. PublishAmerica says it has sold nearly a million books. With its 7,500 titles in print, that amounts to sales in the tens or hundreds for most authors. Its top-selling authors sell "up into the thousands," Clopper reports, but just one has topped 5,000 -- low-end figures for a major publisher.

In addition, the cover prices of PublishAmerica's books usually run several dollars higher than the industry average for trade paperbacks -- $15.65, according to R.W. Bowker's Books in Print. The company Web site says royalties are "slightly above average industry standards," but they probably run lower in actuality because PublishAmerica bases them on net sales. Clopper says many other publishers do the same, but both the Authors' Guild and the Small Press Center say royalties based on cover price remain the norm.

Certainly, authors who are published by big houses do their share of griping, especially about promotion or lack thereof. Some PublishAmerica authors, conversely, sound quite content. Lynn Barry figures she's sold 500 to 1,000 copies of her two PublishAmerica novels, many through the diner she and her husband own in Fillmore, N.Y. "I'd never go with a vanity press," Barry declares. To her mind, although she has bought and given away a few hundred of her own novels, she hasn't.

"Sour grapes," says humorist H.B. Marcus of his fellow authors' complaints. "Their books didn't go anywhere . . . and they can't face it. It's easier to say, 'PublishAmerica ripped me off.' "

Clopper, proud of his company's growth, estimates annual sales at $4 million to $6 million and says that the protestors amount to a "minuscule" faction. But the fact remains that his authors can't join the Authors Guild. Having heard complaints about PublishAmerica for years, the guild doesn't recognize its titles as membership criteria. "There's a long history of vanity presses and others taking advantage of the hopes of would-be authors," says executive director Aiken. "This might fall in that noble tradition." True, too, many major book review sections (including Book World) won't review POD books. "Some of our proudest moments come when authors are not allowed into certain exclusive clubs," Clopper retorts.

Those who petitioned the Maryland attorney general seeking "an investigation into this massive scam" had a different understanding, however. They weren't interested in sneering at the exclusive club; they thought that, at last, they were being invited into it.

"People who just want a book to hold in their hands, who don't care about having a career as an author, do okay with PublishAmerica," says A.C. Crispin, who chairs the Science Fiction and Fantasy Writers of America's Committee on Writing Scams. But for many, "after a while, they realize that what they really wanted was to be read."
 
Getting Back

What recourse the protesters may have is uncertain, however. The Maryland attorney general's office sympathizes but says its Consumer Protection Division doesn't cover disputes between businesses. The Better Business Bureau is "conducting further research" on the 25 complaints it's received; the FTC won't comment on its response to consumer complaints.

Illinois attorney C.E. Petit, who represents more than a dozen PublishAmerica authors, says that what his clients most want is "to get out of a deal that was misrepresented in the first place. . . and get on with their publishing lives."

Easier said, though. Tim Johnson, who lives in Wauchula, Fla., toiled for seven years over "a supernatural, psychological mystery/thriller." He admits, after the fact, to naiveté: "I didn't know how a true publishing company worked. I didn't know anything about agents, or where to begin to find one." Why would he? Johnson works in a fertilizer company's shipping department. So when PublishAmerica accepted his novel, "I thought after all the hard work I'd put into it, this was the real thing."

He bought 150 copies, printed up promotional posters, persuaded a local book and gift shop to hold a signing and bought newspaper ads to lure customers. He spent about $2,000 and recouped about $700, he estimates, before he realized that, without being able to penetrate more bookstores, his novel was "not going anywhere, no matter how hard I work."

If PublishAmerica went under, "I'd be glad, because no one else could be hurt." But what he's seeking in signing the petition is release from his contract. PublishAmerica has turned down his repeated requests. Clopper says this is because the company has assumed "enormous" financial risks and wants to have time to recoup that investment. This befuddles and discourages Johnson -- but not so thoroughly that he's stopped writing. He hopes some day to submit Twisted Oak and its sequel to another publisher. What he wants, what so many writers want, is the imprimatur that, so far, only mainstream publishing houses, large or small, can really grant.

"What PublishAmerica is really doing is stealing dreams," Petit says. "And courts don't put a monetary value on that."

Paula Span, a former Washington Post reporter, teaches at the Columbia University Graduate School of Journalism.
 
Gosh, those PublishAmerica people must have studied in great depth the relationship between a fool and his money!

There's one born every minute. And Clopper, mate, the publishing industry is supposed to be elitist. That's how we like it. It's called quality control.
 
Yes, make it a sticky!

are all Internet publishers like this? I have a friend who's published at lulu.com and he isn't all that happy with it.
 
I thought that those Internet publishing dealies were all scams. I think my friend is finding that out-he hasn't mentioned his published books in quite a while.
 
Hi, All,

Just found your forum. Interesting stuff, here.

Lulu, PublishAmerica, BookSurge, AuthorHouse, iUniverse, XLibris are all doing essentially the same thing, which is print brokering to several well-known POD printer-distributors, not publishing. Authors using those services are often uselessly enriching middlemen. Let's do some math...

This message assumes a 6x9 trade paperback POD "standard" book.

First, take a look at how much it costs to actually start your own POD publishing company in the U.S.:

1) Register yourself as a d.b.a. (fictitious company name, sole proprietorship) with your county clerk. (Less than $100, good for 7 years, or form an LLC if you can afford it).
2) 10 ISBNs (about $250: see www.isbn.org).
3) A copy of InDesign 2.0 or higher (or a recent version of Quark or Pagemaker--check ebay, add Photoshop and Acrobat if you can afford it).
4) Setup costs for your first book (usually $50 for the cover, $0.15 per page) at Ingram's www.lightningsource.com (add Baker & Taylor's ReplicaBooks service, which has smaller distribution but zero setup costs).
5) A couple hundred bucks worth of promotion--Ingram and B&T both offer a few nice promotions direct from independent publishers to independent stores.
6) However many copies you want to give out to reviewers, at a per-copy manufacturing price of $0.90 plus $0.015 per page, plus shipping. ($3.90 plus shipping for a 200 page book).
*) You keep all your profits.

Obviously, each project is different and needs its own chart. But ISBNs, software, time to learn the software, setup costs, some promotion, and however many copies you want to buy usually runs between $1,000 and $2,000 depending on how much you want to spend on promotion and you're now getting pretty much the same service these POD "publishers" would give you. The geekier you are, the more likely you can do the software in Linux with Gimp, Scribus, OOo, etc. for zero down. If you want to hire an editor and graphic designer to set up your book so it looks really good and has a high degree of polish, your budget will change, too, but you will have direct control over your quality. You can often get good graphic design support from high school kids, and good editorial support from starving graduate students.

This seems like a lot. But now consider what the internet subsidy publisher typically charges.

1) $0 to $800 to set up the book, depending on service which may be just shovelling an MSWord document into print with all its ghastly spits-in-the-critic's-face typographic crud.
2) However much extra for promotion (basically a pass-through charge marked up steeply).
3) Manufacturing somewhere between $2 plus $0.015 per page ($5.00 for that same 200 page book) and $4.53 plus $0.02 per page ($8.53 for that same 200 page book) plus shipping (which can also be marked up).
*) You do not keep all your profits. You split your profits with the "publisher" either 50-50 or (most often) worse.

On the surface, it seems like you're paying a lot less up-front when you use a POD "publisher", but if you assume that you'll buy 100 books up-front, compare the direct-to-printer $390 with the subsidy mark of $853 (a difference of almost $500). Now assume that you'll sell 100 copies of your book at $15. If you're publishing it yourself, you're keeping about $3 per sale (assumes a standard 55% off discount to the wholesaler). If you're publishing it through a place that takes half or more than half of your royalties, you're getting about $1 per sale (a difference of $200 in this example), and they may either 1) ask you to have a SRP near $20 or 2) not tell you but offer only a 40% discount to the wholesaler, meaning the Bookstore buys at 20% instead of 40% and the end-consumer pays full-price instead of a standard discount, effectively raising the price anyway. Higher prices means less demand means fewer sales.

It is tempting to oversimplify the process and say "POD publishing through Lulu/whatever is free while creating a company costs money" and it is also tempting to say "Creating a company means I profit, POD publishing means the publisher profits." The truth is somewhere in between. Every author considering self-publishing should:

1) Exhaust every possible alternative first. Contact agents and real publishers. Try hard and try for more than a year before you decide to publish on your own or through an internet "publisher".

2) Determine a break-even point for your book. In other words, determine how much it will cost to do it yourself, then how much you will make per sale and how much you will save per direct purchase for review copies. Compare this with setup and per-book costs for a publisher, and figure out the number of books that makes the process cost you the same amount of money.

3) If you are confident you will purchase and sell enough copies of your book to overcome this break-even point, start your own publishing company (and, hey, you'll have 9 more ISBNs to use for your next projects). If you are not confident you will purchase and sell enough copies of your book to overcome this break-even point, use Lulu/whatever.

Authors will often fudge the breakeven point in their favor so that they can retain more control. Whatever. It's complicated and each author should figure out how much each thing costs for their particular pagecount, binding style, etc.

What I have found after watching the POD industry since its inception in the late 1990s is that the breakeven point is frequently around 100 books bought and 200 books sold. In other words, if you are going to buy 100 copies of your book to give to reviewers/friends, and you think you can sell 200 books or more through modest promotion, hand-sales and whatever, you should be the publisher, not pay a "publisher". If you don't think you can sell 200 copies, and you can't afford to buy 100 copies, use a POD "publisher". This sort of begs the next question: if you don't think you can buy 100 copies and sell 200 copies, why the heck are you even thinking about publishing? :rolleyes:

Anyway, that's my 2 cents. Hope you enjoyed this.
 
Somewhere here I recall seeing a thread that included a link to a website which listed a number of 'publishers' to be wary of. I've tried to find it, but to no avail. Does anyone remember? I think it would be a valuable addition to this thread.

Edit: I think this was what I was thinking of - Dorrance Publishing... does it exist? - but it's not quite what I was looking for:

Øystein said:
These are both vanity publishers. Basically, you pay them to put out your book, and it's usually not considered a good idea to use them. These guys will publish just about anything, since you pay them, and they usually do the print-on-demand sort of thing.
Not necessarily a bad thing, as long as you're fully aware of what you get into.
I recommend that you read the vanity publisher section of Victoria Strauss' "Writer Beware" website. The section can be found at http://www.sfwa.org/beware/subsidypublishers.html
 
That was pretty close, Occlith. I honestly can't recall the exact thread I was looking for BUT your links led me to the right place and I have now found exactly what I wanted.

Here is an excellent link regarding a number of different publishers and people's experiences with them from Absolute Write:

Index to Agents, Publishers and Others

Plenty more resources are available from this site:

Predators and Editors
 
Here's some more great stuff on/against PublishAmerica

a collection of SFWA authors (and, ahem, non-authors) concocted to write a very poorly written book. Under "direction" of James D. Macdonald, each author was given minimal information from which to write a chapter (with no idea of the chapter's location in the book, time of year, background of the characters, what the plot was, etc.), and encouraged to write poorly. It's a truly awful book, a serious contender for Absolute Worst Book Ever Written. The result was submitted "for review" by PublishAmerica to see if "has what this book publisher is looking for." It did. :) PublishAmerica offered a contract.
 
Debunker said:
Hi, All,
Lulu, PublishAmerica, BookSurge, AuthorHouse, iUniverse, XLibris are all doing essentially the same thing, which is print brokering to several well-known POD printer-distributors, not publishing. Authors using those services are often uselessly enriching middlemen. Let's do some math...

Anyway, that's my 2 cents. Hope you enjoyed this.
POD (Self) Publishing, exactly how I’ve published my first (business) novel.

Whilst writing, polishing my novel I searched the Internet for ways to get it published and, of course, ended up at AuthorHouse (UK). After requesting information I budgeted what they would costs me and how ‘much’ I would profit from any sales.
(Since we have a retail business, budgeting and costing projects have not many secrets for us :) )

Thanks to a business network contact I was then directed to a self-publishing writer whose website is filled with tips and advice on this matter. From there I ended up at CPI Antony Rowe and I have not looked back since.

At the moment I don’t have a ‘distiller’ to create my own proper PDF-files, so CPI did that for me (but I plan to invest in a proper distiller program in the very near future for other publications). My costs include the set-up costs for the novel by Antoy Rowe, 10 ISBN numbers for £90.00 (since we are already a registered company we are now also a ‘publisher’), website hosting (web design and web marketing is a great hobby of me, so no extra costs there) for marketing/promoting and selling the novel online. And of course it's available from our showroom

I will break even when I sell 45 books ;-) and in the mean time I take all the profit, not any self-publishing company like the likes of AuthorHouse. I also haven’t ‘signed’ up with any wholesale company, they ask (at the moment) too much discount for doing what? And main thing in this whole project: I’m fully in control (which is very important for a double Capricorn like me :) )

(And I know my novel will not be a best-seller, but I’m sure it will get more momentum once more ‘contacts’ read my novel and recommend it to others, I’m patient ;) ).
 
WoodYouLike said:
exactly how I’ve published my first (business) novel.

Can you explain what you mean by a business novel, WoodYouLike?

Did you try to get it published through a normal publisher first?
 
Shade said:
Can you explain what you mean by a business novel, WoodYouLike?
What’s a business novel? Well, let me start by explaining I like to ‘play’ with words (hence also our company name: Wood You Like – followed with our strap-line: Natural Wooden Flooring).
Writing about our trials and tribulations setting up a retail company is in fact writing not only about a business, but also trying to relate all the wonderful business advice we had (and still do) received from many others. I like to ‘teach’ proper and workable methods to others, but didn’t want to end up with yet another technical business advice book. So I turned my story into a part fictional, part fact-based ‘business’ novel. As one of my pages on the Kiss websites says:
One of the reasons to read my business novel is: You have read so many technical books/leaflets on starting-up or growing your business you just long for a leisure read (and still might learn a trick or two);

Another reason for turning advice into a ‘novel’ was the memory of a book someone years ago recommended to me when I was studying logistics: The Goal by Eliayhu Goldratt, explaining his Theory of Constraint in a ‘novel (story-based) way. Reading that book made a lot of theory with which I was struggling to grasp very clear in a very ‘simple’ way.

Hope it all makes sense now, if not, blame my English (second language).;)

And no, I didn’t try to find a normal publisher first, thought it would be too much of an uphill struggle (and I’m not that patient). So when I found out about self-publishing and POD-printing the decision was easily made.
 
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